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Archives for July 2014

Troubleshooting: The Top Reasons To Outsource IT Services

July 22, 2014 by securewebsite

Insights From ORAM Corporate Advisors

Bookmark this page to learn more about technology for business.

  • securewebsite
  • July 22, 2014
  • 2:38 pm

Troubleshooting: The Top Reasons To Outsource IT Services

Are you a business owner or manager in need of tech support? Maybe you’re concerned about keeping your data systems safe and secure as your business grows. Or, maybe you’re a small business with a staff that’s like family, but don’t know where to begin to hire an in-house IT person.

business online network team

Whatever your situation, outsourcing for tech service and support can be a significant ‘operating systems update’ and a valuable resource for any size organization – even if you have a great tech person already on staff.

To help you make the right decision for your business, here are some important reasons you’ll want to consider entering into a partnership with a managed tech service provider.

1) Reduced risk. Outsourced IT is a first choice for many small and mid-sized businesses for data management. You won’t have to worry about security, backing up your files, or maintaining dedicated servers and hardware.

2) Increased access. Need tech support after hours? Whatever your hours of operation, it’s an incredible advantage for your business when your staff is able to call a trained, friendly IT professional at any time. Disaster recovery and data security are two issues that will keep you up at night, if you don’t have a backup plan in place. You don’t want to miss out on business, just because the problem happened at the wrong time of day. If you have a weekend issue or late night problem, an on-call IT service staff is better than Superman – and easier to reach than your favorite in-house staff troubleshooter.

3) Better communication. Do you speak tech? Sometimes, great hiring managers and business leaders are intimidated by tech speak – and don’t always make the best in-house hire. Outsourcing for IT guarantees a range of services, including mobile device support, data management, and great programming skills. Even better, when you outsource for IT you are guaranteed to get a person with both technical know-how and great people skills. Customer support is part of the package – so you don’t have to feel intimidated.

4) Greater flexibility. If your tech needs change over time, will the IT person you hire to be the jack-of-all-trades be able to grow with the position? What if you need an updated system of operations, or new security, or to migrate your files to the cloud? When you outsource, you can negotiate the service levels you’ll need to fit your business and work with consultants that can help you set the best course of action.

5) Cost savings. When you outsource, IT service becomes a predictable line item on your budget. You save on the costs to hire additional staff in-house, and often save money because the tech support provider will provide a range of expertise and services that you couldn’t get from a single hire or even a small department of people.

Convinced? Whenever you’re ready to explore your options for outsourcing your IT needs, visit us at Oram Corporate Advisors. We’re happy to explain our service, and make great recommendations for business solutions. We invite you to get in touch with us today!

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    Filed Under: Small Business

    Did I Stutter? Straight Talk About Bandwidth And Latency

    July 10, 2014 by securewebsite

    Did-I-Stutter-Straight-Talk-About-Bandwidth-And-Latency

    Insights From ORAM Corporate Advisors

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    Did-I-Stutter-Straight-Talk-About-Bandwidth-And-Latency
    • securewebsite
    • July 10, 2014
    • 3:28 pm

    Did I Stutter? Straight Talk About Bandwidth And Latency

    Bandwidth is important in real time, both while working and using your home Internet connection. But latency – the time it takes to transfer a message or download your content – can also make all the difference in whether your connection crawls or flies.

    Slow connection as a snail

    Remember the old delays in telephone calls when they were transmitted by satellite? Maybe you don’t. But there are some ways latency issues resemble that old school problem, so it’s a useful illustration. Basically, when Internet protocols are relaying data and acknowledging the reception of packets of information, any delay can slow your system and cause a stutter.

    An article recently published in Ars Technica explains the problem this way: “Just as we acknowledge what someone is telling us in conversation (with the occasional nod of the head, “uh huh,” “go on,” and similar utterances), most Internet protocols have a similar system of acknowledgement. They don’t send a continuous never-ending stream of bytes. Instead, they send a series of discrete packets. When you download a big file from a Web server, for example, the server doesn’t simply barrage you with an unending stream of bytes as fast as it can. Instead, it sends a packet of perhaps a few thousand bytes at a time, then waits to hear back that they were received correctly. It doesn’t send the next packet until it has received this acknowledgement.”

    The result is almost unworkable attempts at voice and video chats and conversations held on Skype. Or, as Gizmodo reports, a “second extra to load a web page sucks; a second stutter on YouTube is wildly annoying, but a second of latency with Skype make the whole thing practically useless. And that’s nothing to do with bandwidth, whatsoever.”

    So what can you do about it? The good people at Ars Technica suggest methods to reconfigure your protocols at the application layer that can help. Pipelining, in which your Web browser can multitask while requesting files from the server, can also be adopted.

    For more information on latency and a more detailed explanation of how to work around data delays, read the Ars Technica article here.

    But you also can get help to improve your system. Use of traffic shaping algorithms can help you better manage your bandwidth by prioritizing uses. You can also call in the experts to manage your IT system. That’s where we can help.

    With scheduled onsite hours or on-call support as needed, ORAM can build, monitor, and manage your entire IT infrastructure, helping you to grow a smarter, faster business. If you’d rather let someone else handle your IT network so that you can stay focused on the business of managing your organization, get in touch with us. Don’t wait another minute!

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