Small Business

The millennial generation, those born in the 80′s and 90′s, now make up a majority of the workforce. Financial institutions must focus their efforts to gain the trust of the fastest growing demographic in the U.S.

In a recent survey, U.S. millennials reported the top five factors influencing their choice of a financial institution: (1) easy accessibility; (2) quality of customer care; (3) the institution’s willingness to work with them in times of financial need; (4) the experiences of their friends and family and (5) the amount the institution charges in fees. Are you doing all you can to gain the business of the millennial generation? Visit our website for more of the latest news and industry trends: http://www.oramboston.com

What do customers want? It’s simple really: chat bots, human interaction, self-help articles or maybe just the moon. A Forbes study found they basically want it all! https://www.forbes.com/sites/blakemorgan/2017/10/31/the-state-of-customer-experience-study-2017/#2a40381b2ae4

“Surround yourself with the dreamers and the doers, the believers and thinkers, but most of all, surround yourself with those who see the greatness within you, even when you don’t see it yourself.” — Edmund Lee

Tricky question for you: can you name the year the term “artificial intelligence” was coined? Hint: it was 62 years ago!

Have you heard the term zero-day attack? It might sound like something out of a sci-fi movie, but it refers to a hole in software that is unknown to the vendor, which then becomes exploited by hackers. A recent survey found that 71% of IT professionals say that zero-day attacks are the most serious endpoint security concern for businesses.

Have you taken steps to secure your assets from the threat of cybercrime? The thought can be overwhelming, but with our team at your side, you can feel confident knowing that you’re safe from those that would do your business harm. We’re here to keep you safe! http://www.oramboston.com