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The Modern Office: Why a Strong IT Foundation Should Be the Basis of Your Business

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Business builds itself from the ground up. Your business internet technology (IT) is no different, which is why your foundation is so critical. The modern office revolves around having strong IT in place. From communications to automated business processes and protecting valuable company data, your foundation is imperative to your organization’s ability to not only thrive but survive.

Without a strong foundation, your business risks everything: Being hacked; watching valuable data be stolen, held ransom, or destroyed; and experiencing crippling downtimes when systems fail to function properly, costing your organization money every minute your employees can’t function. A strong foundation will help protect your company from experiencing such destructive problems and allow it to keep functioning smoothly even through inevitable IT bumps in the road.

What is Foundation in IT Terms?

At ORAM Corporate Advisors, we view the foundation as the nuts and bolts of your operation. We consider that to be your firewall, your switches, and your wireless access points. This is the core of your network. These are the things that have to be 100 percent reliable all the time and what literally makes the world go round for your business.

Firewalls as a Gateway

The gateway in and out of your network is your firewall. When it comes to the network security of the modern office, the firewall is your first and best line of defense. It monitors and controls both incoming and outgoing traffic on your network based on the security rules set for it. What rules are employed depends on how your company operates, the security it requires, and industry regulations. The best firewalls are “smart firewalls” which are capable of configuring, monitoring, and managing network traffic on the fly.

An average firewall is a hardware device or even a software program that is a barrier, a wall, between your systems and network and the internet. Its purpose is to limit unnecessary communication between your computer network and the internet.

Smart firewalls offer much to your business in terms of additional protections. Today’s modern office should employ smart firewalls as they include:

  • Antivirus, Antimalware, and Limited Spam Filtering
  • Deep Packet and Stateful Inspection
  • Packet, Adjustable Content, and “Default to Now” Traffic Filtering

The IT experts at ORAM can configure your smart firewall to maximize its protective benefits for the specific needs of your business. This ensures there are no gaps or vulnerabilities in your security settings that could allow a hacker to infiltrate your business system. We also take the time to keep your firewall current and patched.

Switches: Your Business Connection

Network switches are another important piece of your modern office network. This is the link, if you will, that connects devices on your network. It’s the switches that receive, process, and forward data moving in and out of your network so that it arrives at its proper destination.

The most common switch among business networks is one that handles Ethernet traffic. That is to say, the switches that connect your business to the internet. Without such switches, your business would become a proverbial island and your business data from email to invoicing may not function properly.

In addition to traditional managed switches, “smart switches” are an evolving option that can offer some management and security. They can be cost-effectively used in large networks as a supplement to managed switches or can be included as the main infrastructure in smaller networks. Smart switches can allow your business to segment its network into workgroups by creating a virtual local area network (VLAN).

Wireless Access Points

Wireless local area networks, or WLAN, are created by using a wireless access point device. These WLANs are typically found everywhere from homes and restaurants to modern offices and large buildings. They provide wireless access to the network for devices such as laptops, printers, and cell phones in a designated area such as your office. This enables your employees and customers to stay connected on a secure wireless network that is isolated from the core network in your office. You can also open or limit wireless guest access to specific applications or times of the day.

Recommended Foundation Hardware

The foundation of the modern office is also cloud-based. This allows you to know more about what your end users are doing and how traffic is flowing. Traditionally, you’d have to look back through logs and that is a time-consuming process. The modern office can’t afford to sit idle while the IT staff sifts back through logs to determine where things went wrong. Smart firewalls, switches, and access points provide real-time information through cloud-based systems that allow us to make the best decisions with up-to-date information.

At ORAM Corporate Advisors, we recommend using Cisco Meraki for all of those devices because it’s one of the most reliable cloud-based systems to date for business networks. This is important because it is the foundation of your business. User management, connectivity, and the like don’t matter if you and your employees can’t even access the internet.

Without a strong foundation, your business floor will drop out from beneath you. Commerce, trade, and services for your organization will come to a screeching halt without a strong foundation. Though integrating a strong network can be costly, it is the most important investment you will make to keep your business moving forward.

Ensuring a Strong Foundation

There are several key components to developing and maintaining a strong IT foundation in the modern office. Those include the following:

  • Make sure your firewall(s), switches, and wireless access points are current, up-to-date, and are running the latest firmware.
  • The hardware needs to be current as well. Is it still being supported and warrantied by the manufacturer?
  • Can your network handle your current business needs and still allow room for growth?

For everything you do or that your employees do, your foundation is key. By ensuring that you have the major components from your firewalls to switches and wireless access points in order, you can keep your business moving forward smoothly at all times. If you need assistance with building or bettering your business foundation, contact ORAM online or call us today at (617) 933-5060.

Saying Farewell to Windows 7: Why It’s Time to Move On to an Updated Product

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In the Fall of 2018, Microsoft announced that its Windows 7 product would experience its end of life as of January 14, 2020. This will have major implications for businesses as Microsoft will stop providing free Windows 7 support such as security updates. That means business leaders will have to choose between paying Microsoft an annual fee per device for updates and support to maintain Windows 7 or businesses will have to move on to an updated product such as Windows 10. This blog outlines what the end of life for Windows 7 will look like for the consumer, what your options are, and what the experts at ORAM recommend.

End of Life

Just as the human body runs out of steam and becomes too old or sick to continue to function properly, the same is true of technology. Newer, safer, better versions become available so the old technology typically goes the way of the Dodo. This is due to the fact that software manufacturers don’t have the manpower to continue to produce updates and provide support for older products as newer versions become available.

According to a June 2019 update for the Windows Lifecycle Fact Sheet, “Every Windows product has a lifecycle. The lifecycle begins when a product is released and ends when it’s no longer supported. Knowing key dates in this lifecycle helps you make informed decisions about when to update, upgrade or make other changes to your software.”

Extended Support Updates

While the end of life for Windows 7 is set for January 14, 2020, businesses not yet ready to make the switch to a newer version of Windows can opt-in for Extended Support Updates (ESUs). Businesses should be prepared as this extended support is expensive, especially for businesses that have numerous computers, and the cost will continue to increase over time.

For example, the first year of ESUs (January 2020 to January 2021) will cost $25 per device for Windows Enterprise and $50 per device for Windows 7 Pro. The second year of ESUs (January 2021 to January 2022), this cost will double and, by year three, it will double again.

In addition to the extraordinary cost for ESUs, the older versions of Windows won’t have the same capabilities on some newer devices which, again, limits its use.

“Prior versions of Windows, including Windows 7 and Windows 8.1, have limited support when running on new processors and chipsets from manufacturers like Intel, AMD, NVidia, and Qualcomm,” according to Microsoft. “A device may not be able to run prior versions of Windows if the device hardware is incompatible, lacks current drivers, or is otherwise outside the original equipment manufacturer’s (OEM) support period.”

Microsoft makes it clear on its site that, “If you continue to use Windows 7 after support has ended, your PC will still work, but it may become more vulnerable to security risks and viruses. Your PC will continue to start and run, but Microsoft will no longer provide the following support for your business (unless you pay the extra annual fee per device): No technical support, no software updates, no security updates.”

What it all boils down to is that without the continued support for Windows 7, businesses are putting themselves at a much higher risk of experiencing a breach or data loss.

It’s Time to Upgrade

In order to avoid security risks and viruses, Microsoft recommends that you upgrade to Windows 10. At ORAM, we agree with Microsoft’s recommendation that it’s time for businesses to make the move to an updated software such as Windows 10. Not only does keeping Windows 7 put your business at a higher security risk, which may put you out of regulatory compliance in some cases, but the cost of ESUs is prohibitive for most businesses and will likely cost your business more money in the long run than it would to upgrade, depending on your individual circumstances.

The software system of Microsoft 7 is very dated. It’s been out for 10 years now and Microsoft can’t maintain so many operating systems. To stay on the cutting edge of technology and save money, it behooves business leaders to upgrade their software.

Hardware Upgrades

In addition to software, now is the time to also take a good look at your business hardware. We recommend new hardware every three to four years to keep up with manufacturer warranties. We want to make sure our clients have hardware that is up to speed, can be effectively managed and is warranted by the manufacturer.

For machines more than a year old, ORAM recommends a hardware upgrade. The reason for this is that there is more activity happening online than there was just three years ago. This means consumers, the clients your business serves, use the latest technology and expect your business is doing the same. For example, voice recognition technology has made huge leaps and bounds in just the last couple of years and consumers are using it more every day.

If you make the move to upgrade your software without upgrading your hardware there are many steps to making the change. This can be costly in terms of IT hours and services. For starters, you’ll need to remove all information from your computer, install the new operating system, reinstall all applications, and then bring your data back over. The cost of that can be quite prohibitive as it can take three to four hours per device to make these updates to older hardware.

Installing new hardware with the new software already on board is more cost effective. It allows you to simply upload the apps you want and add your data. You’re all set to move ahead from there and it takes much less time. Of course, for ORAM clients on managed services contracts, installing new hardware and migrating data is part of our monthly services.

Beat the Rush

At ORAM, we recommend that our clients start getting ahead of replacements and upgrades now as hardware may end up on backorder depending on the increase in demand as we approach the end of life deadline. Additionally, you can expect that the cost of new hardware and software may even increase the closer we get to January. Also, you’ll want to schedule your managed services provider to perform updates and the swapping of hardware as soon as possible before they get completely booked.

For more information about end of life for Windows 7, software and hardware upgrades, or managed services, please contact ORAM Corporate Advisors now at (617) 933-5060 or visit us online.