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The Necessity of Dark Web Monitoring

September 16, 2019 by securewebsite

Protect your identity and business with a consistent watchdog service

We’ve all read about the constant barrage of cyberattacks on businesses and the nightmare that comes from having your personal identity stolen. There are ways to reduce the odds that your business will suffer such an attack or that your personal information will be hacked. One of the best methods for protecting both your business and your identity as well as that of your family is consistent monitoring of the Dark Web.

What Is the Dark Web?

The Dark Web is just what it sounds like. It’s the shady side of the internet. The Dark Web lays in a sub layer of the internet known at the “Deep Web.” This is a place hidden from conventional search engines where criminals often roam searching for their next victim.

Believe it or not, common search engines including Google, Bing, and Yahoo simply scratch the surface of what is actually available online. Such search engines hunt just .04 percent of the indexed internet. The other 99.96 percent of the web consists of databases, private academic and government networks, and the Dark Web, according to ID Agent, which provides comprehensive threat intelligence and identity monitoring solutions for both individuals and businesses through ORAM Corporate Advisors.

What Threat Does the Dark Web Pose?

Not only is the Dark Web a place that threatens your personal identity but it can endanger your business as well. This is a place where the signature pieces of your personal identity (name, date of birth, stolen passwords, and even social security numbers) can be sold daily to the highest bidder. Everything from your credentials such as email logins, passwords, and usernames can be found there.

With such personal information, criminals can hack your email, your bank accounts, and more. They can open new credit card accounts in your name without your knowledge and rack up untold sums of debt before you’re even aware there’s a problem. The threat of personal identity theft can extend beyond you as well to other family members such as your spouse, your children, and your parents.

The loss of such personal information can be devastating to your business, too. Critical business information such as business applications, email, and other online services can be penetrated with your personal information. Logins and passwords can be changed, business information can be accessed and stolen, and your organization can be brought to a complete halt with the personally identifiable information (PII) bad actors are hocking on the Dark Web. Read the ORAM blog “The Dark Web: What It Is, How It Impacts Your Organization, and Ways to Protect Your Business” for more detailed information about the severity of the threat your business faces as a result of the Dark Web.

Protecting Yourself, Your Family, and Your Business

The most effective way of protecting your PII, your family members’ PII, and your business is through Dark Web monitoring. ORAM uses SpotLight ID, which employs Dark Web ID, to monitor your identity and that of your covered family members. Through leveraging Dark Web ID, ORAM focuses on the cyber threats specific to you and the environment you work in. Our proprietary software continuously monitors the Dark Web and the digital criminal underground to determine if our clients’ credentials have been exposed.

With SpotLight ID, ORAM searches for your personal information on the Dark Web. If found, your data is harvested to protect it from typical hacker sites such as Pastebin. Many such sites frequented by cybercriminals require a membership and credibility to enter. Our monitoring system allows us access to search more than 500 internet relay chatroom (IRC) channels, 600,000 private websites, and 600 Twitter feeds utilized by bad actors.

Furthermore, SpotLight ID executes 10,000 queries daily to help monitor and protect your identity and those of the people you love. We also monitor and source information from hidden theft forums, peer-to-peer file sharing programs and networks, and social media. We can even find compromised data harvested through botnets and command and control (C2) servers.

Be On Alert

If your information is identified on the Dark Web, we notify you immediately. This allows you the opportunity to change your logins and passwords before cybercriminals can take advantage of the information they have. This also gives you time to consult with your business’s internal or external IT team as soon as possible to determine if a data breach or cyber incident has occurred using your credentials. Such monitoring and notification can buy your business the time it needs to change your username, login, and password before cybercriminals can strike against it.

In addition to monitoring the Dark Web for your PII, ORAM will alert you if someone actively targets you or your covered family members’ social media profiles. You’ll also receive instant updates, alerts, and access to your credit from all three major credit bureaus if something changes with your credit or that of your covered family members.

Monitoring of the Dark Web also gives you peace of mind that your identity and that of family is covered. With a team of U.S.-based Certified Identity Restoration Specialists, ORAM will work to completely restore your identity should the worst happen, even if the issue began before you enrolled for coverage. You can take even more comfort in knowing that with SpotLight ID, you have up to $1 million in identity insurance to cover related restoration expenses if needed.

If you are interested in learning more about SpotLight ID or registering in one of our affordable and flexible plans, contact ORAM Corporate Advisors online now or call us at (617) 933-5060. The cybersecurity experts at ORAM are here to protect you, your family, and your business from the threat of cybercrime.

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The Modern Office and Security: What you need to know about protecting your business and its data

April 16, 2019 by securewebsite

One of the most critical components of the modern office environment for a healthy, scalable business infrastructure is security. It is the cornerstone of your IT for it protects the other components that your company needs to keep thriving and surviving in the modern marketplace. Today’s business security entails much more than just an anti-virus program and requires some pre-planning as well as a regular investment of time.

This blog covers the most important things every business should know about security. Additionally, it includes what business leaders should consider to best protect their organization, data, and clientele. As you will see, having the right security in place can make the difference between growing your business and shutting its doors permanently.

Secured Access

Every business should have secured access in place for both internal and external users on its network. As a modern company, both internal and external users will be accessing your data whether its email or highly-sensitive information not meant for prying eyes. This is important because data falling into the wrong hands can cost your business its reputation, revenue, and even its livelihood.

According to the 2018 Data Breach Investigations Report by Verizon, 73 percent of breaches were perpetrated by outsiders. This means your business data needs to be protected as much as possible and that external access to your network should be limited and monitored at all times. Hackers are always looking for a way to infiltrate networks. Phishing, ransomware, and malware were among the top means used by nefarious outsiders to access business networks in 2018. Of those breaches studied, 90 percent were motivated by monetary gain or strategic advantage (i.e. business espionage).

While you may believe that your business is too small for anyone to care about hacking its data, think again. A report by USA Today shows 61 percent of cyberattacks are aimed at small and medium-sized businesses. The same piece reported that a whopping 60 percent of small businesses close their doors for good within six months of an attack so it’s clear why security is so imperative to business survival in our modern society.

Though most breaches occur due to external sources, insiders can be just as dangerous to your business. Whether due to simple user error or something more insidious such as a disgruntled employee or cyber espionage, the aforementioned Verizon report concluded that 28 percent of breaches involved internal actors. Of those breaches, 12 percent involved privilege misuse. That’s why we always recommend implementing the practice of least privilege. This means allowing access to data only to those who require it to fulfil their job duties.

Email Security

Email is the bread and butter of communication for most modern offices. The use of email for both internal and external communications is a necessity for today’s businesses so securing it effectively is imperative. The issue is that it is also a major point of entry for many attacks.

A blog by CSO from IDG shows that 92 percent of malware is delivered by email. In addition, the blog stated that the average ransomware attack (which often occurs via email) costs a company $5 million. The same blog also stated that phishing attacks is one of the most common methods of email malware infection.

There is email and network scanning software available to help protect your business. At ORAM Corporate Advisors, we recommend Mimecast for email protection. It is a terrific solution to help organizations prevent email-borne ransomware as well as protect against the associated downtime and data loss such attacks can cause. ORAM recommends Mimecast because it “safeguards employee communication and reduces risk with targeted protection, data leak prevention, and enforced security controls.”

Mimecast, which I mentioned above for email and network scanning, is also an excellent solution for data loss prevention. Its data loss prevention solution scans all emails and file attachments and identifies potential leaks using flexible polices based on keywords, file hashes, pattern matching, and dictionaries.

Another piece of modern technology you’ll want to have in place is multi-factor authentication. Multi-factor authentication is a security system that requires more than one method of authentication to verify a user’s identity. This can range from requiring passwords that must periodically be changed by legitimate users to requiring a one-time PIN provided via smartphone for access. It adds an extra step for employees to access your network but it will help ensure your business’ data security.

In addition to software, we also recommend that employee training become a regular event. Every business should offer employee training during the onboarding process and at regular intervals throughout the year (every six months) to every employee. They should be trained not to click on email attachments or to follow links in emails from unknown or untrusted sources. Employees should also be taught to verify emails with links and attachments with a trusted source before opening them if something comes into their email that they weren’t expecting. While this training can take some time, it can prevent a costly breach later on.

Manage Your Network

While securing access to your network is important, managing your network is even more imperative to keep business operations running smoothly. Your network houses your most critical data while supporting the daily workflow and processes of your business. That means maximizing uptime, optimizing network capacity and utilization, and ensuring its protection.

There are a great deal of pieces that comprise your network and all of them need to be addressed on an ongoing, regular basis. Start with a network technology assessment and auditing. This will tell you where your network is in terms of optimization and data security. By assessing where your network is now and taking a full audit, you will be able to tell where your strengths and weaknesses are to tweak it to work at full capacity for your business needs.

In addition to regular assessments and audits of your network, you will need to plan ahead for storage, disaster recovery, business continuity, and more. Here are some of the things that go into managing a business network:

  • Email Continuity
  • IT Asset Tracking and Reporting
  • High Availability Services
  • Cloud Solutions
  • Network Design, Implementation, and Support
  • Data Assessment, Analysis and Recovery
  • Security and Monitoring Services
  • Workflow Assessment and Optimization

Up-To-Date Security

Your business should also have up-to-date technology security in place. You will want to ensure that your company has installed intrusion prevention software on all of its data networks to keep hackers from getting their hands on your information. You can check to ensure you have such software in place during the audit process.

The intrusion prevention system we use at ORAM is Cisco hardware that scans on a network level. It scans everything going into and out of your network to ensure that your network traffic is safe. This could catch someone maliciously trying to access your internal network, bad email attachments, and other threats.

In addition, you will want to put together policies for your employees that protect your business. Ensure you have a solid computer use and data loss prevention policy in place so employees know exactly when and for what purposes they can use their company devices. Make it clear what sites they should not visit and what the repercussions are for visiting non-work related sites on business devices.

You’ll also want to have a password policy in place so employees are not using the same passwords for multiple accounts or old passwords that could leave them at risk of being hacked. Passwords also need to be strong so encourage your employees to develop passwords that use letters (both lowercase and capital), numerals, and special characters. There is even software available to prompt your employees to change or update their passwords over time. You may even offer your employees a password manager so they can easily recall their passwords.

Many enterprise businesses are also moving to the cloud. Not only does this allow for greater flexibility for your employees, but it can offer greater data security. When you save both to your local network and the cloud, you have your data backed up. This is ideal in the event of a disaster and will get your business up and running again with less downtime or the worry that valuable information can’t be recovered.

Don’t Forget Your Physical Security

Remember that all data is not digital. Whether you have data files stored in locked filing cabinets or your HR employees are printing personally identifiable information (PII) during tax season, the physical security of your business is just as important as its digital security. You don’t want someone walking out with printed files or sifting through your garbage to steal information.

ORAM recommends that all businesses have a clean desk policy. This means requiring that all employees keep their desk clear of papers, notes, and other information that could lead to a breach or loss of information if it were to fall into the wrong hands. When they are not as their desk, employees should have a clean desk since everything should be put away, hopefully under lock and key.

Businesses should also limit physical access to certain areas such as file storage areas, server rooms, and other places where information is stored. If an employee doesn’t require that access to do their job on a regular basis, they shouldn’t have access. Such areas should be locked with limited persons possessing keys for access. We also recommend adding video cameras at data rich entry points to protect against a physical breach. This small addition will let administrators know who accessed the area(s) and when they did so which will help in an investigation.

Finally, you’ll want to ensure that all data is properly disposed of. Shred all hard copies before tossing paper information and consider hiring a disposal company that handles this type of waste. Don’t leave such waste out on the curb for anyone to take. Ensure the company will come in to gather paper for disposal. In addition, make sure that valuable paper data isn’t thrown into the recycle bin but is shredded before being thrown out. When it comes to cyber espionage, dumpster diving isn’t unheard of.

Have a Plan

Every business should also have a written information security plan (WISP) in place. It should include everything from regular IT audits to employee training. There are many mistakes that businesses make when it comes to backup that are completely preventable. Your WISP will outline effective administrative, technical, and physical safeguards specific to your organization to help prevent such mistakes. It will also define security measures for your business, protect against anticipated security threats, and unauthorized access. The WISP for your business will put safeguards into place to protect your data. It will also help you and your employees know exactly what to do and who to contact if disaster strikes.

If you need help with securing your modern office or want more information about building stronger security for your business, contact ORAM today at (617) 933-5060. Our experts are always here to assist you in bettering your business and data security.

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IT Tips for Today’s Tax Professionals

April 2, 2019 by securewebsite

With tax day just two weeks away, many people may have their minds set on getting their taxes filed fast if they haven’t done so already. Tax professionals always find themselves swamped from February to May with businesses and individuals alike trying to finish up their taxes for the previous year. As a result, information technology (IT) may not be on the top of your mind as a tax professional but it should be.

With all of the personally identifiable information (PII) tax professionals work with on a daily basis from birthdates to social security numbers, IT security is a must to prevent breaches and data loss. Here are some top tips to keep your tax business and your clients safe.

Don’t Get Phished

Phishing emails are one of the most common ways hackers target businesses through email according to the Internet Security Threat Report Volume 24 by Symantec. “Employees of smaller organizations were more likely to be hit by email threats- including spam, phishing, and email malware- than those in large organizations,” according to the report.

Learn how to recognize phishing emails and train your employees to do so as well. Emails from unknown sources, especially those coming from someone pretending to be the Internal Revenue Service (IRS), e-Services, a tax software provider, or cloud storage provider should be deleted. Be sure to never open any link or attachments in suspicious emails as this is how the bad guys access your email and network. Note that the IRS never initiates initial contact through email with tax professionals regarding returns, refunds, requests for PII or other sensitive data.

The Symantec report does offer some good news in that “Phishing levels declined, dropping from 1 in 2,995 emails in 2017, to 1 in 3,207 emails in 2018.” This may be the result of better training and anti-phishing software. Be sure to keep your employees trained so your business isn’t phished.

Draft Your Data Plan

Every business, especially those in industries that are highly regulated or those that are often targeted due to the sensitive information they handle, should create a data security plan. When it comes to tax professionals, your security plan should use IRS Publication 4557, which addresses the proper safeguarding of taxpayer data. You will also want to look at Small Business Information Security- The Fundamentals developed by the National Institute of Standards and Technology, a non-regulatory federal agency charged with promoting U.S. innovation and industrial competitiveness.

These standards outlined in these publications will help you develop a data security plan that meets rigorous standards and the individual needs of your tax business. If you need assistance developing a data security plan, third-party vendors such as ORAM Corporate Advisors can handle this for you through an IT assessment.

Security Software

You’ll need to review the internal controls your business has in place to protect its data. Start with installing anti-malware and anti-virus software if you haven’t already done so, or if you have, you may want to update the software you have in place. This will need to be done on all of the devices used for business from laptops and desktops to routers and tablets. Don’t forget about your phones as well. Be sure to keep your security software set to automatically update as software companies push out updates and patches regularly.

Powerhouse Passwords

Be sure to use passwords that are powerful. Use a mix of at least 8 or more upper and lowercase characters, numerals, and signs in your passwords. Ensure your passwords are strong and unique for each different login you have. While this might seem overwhelming, there are a number of password managers available that can help you keep them all straight.

You will also want to password protect every wireless device in case of loss or theft. Use a phrase or words that are easily remembered and periodically change your passwords. Finally, never use old passwords and use multi-factor authentication wherever possible. Be sure to train your employees on these password best practices as well.

A Prescription for Encryption

In addition to strong password protections, one of the best ways to secure data in your tax business is to encrypt sensitive files and/or emails. In a worldwide survey of businesses by Statista, encryption was “employed extensively” by 63 percent of enterprises in 2018. Another 24 percent of businesses survey by Statista said encryption was partially deployed in their company databases. There are many types of encryption software to choose from. At ORAM, we recommend Mimecast for email encryption. For full-drive encryption, ORAM recommends eSet Endpoint Encryption so you can encrypt your sensitive files when they are in storage.

Back It Up

Be sure to back up all of your sensitive data to protect your business in the event of a disaster scenario. Ransomware is rampant, viruses can infect your network, and natural disasters such as fires and hurricanes can wipe out your data. To ensure that you always have access, have a backup plan in place and know exactly what you are backing up and to where. See ORAM’s blog on “The Biggest Backup Mistakes Businesses Make” to learn what to avoid.

Proper Disposal

Make sure that when you dispose of data, it’s being done so properly. Whether you are super shredding hard copies of data or replacing old computers, be cognizant of how you do it. All of your old computer hard drives should be wiped clean or destroyed before you dispose of them. This is also true of printers which can also store sensitive data.

Limit Access

Limit access to taxpayer data to only those employees who require it to fulfill their job duties. This is meant to protect both your client data as well as your own business. While many breaches happen due to outside sources, internal threats are still an issue in organizations around the world.

As a matter of fact, an online article from Security Intelligence reported that insider threats account for nearly 75 percent of security breaches. Disgruntled employees, those recently let go, and others may be ready to turn on your business to make a buck or out of spite. In the IT world, this limited access is known as the practice of least privilege. Be sure to employ it to protect your business from insider threats.

Check Your IRS e-Service Account

Be sure to check in on your businesses IRS e-Service account on a weekly basis. This allows you to ensure that the number of returns your business has filed with its EFIN is correct. If there are any discrepancies with the number of returns filed, contact the IRS immediately. Additionally, you will want to report any data theft or loss immediately. You will need to determine the appropriate IRS Stakeholder Liaison with whom to report the loss.

Keep In Contact

Stay in contact with the IRS and keep abreast of new developments though a subscription to the e-News for Tax Professionals, the latest national and local IRS news. QuickAlerts sends important messages, within seconds, to keep you up to date on the events that affect authorized IRS e-file providers like you. You can also keep in contact with the IRS through various social media as an authorized IRS e-file provider.

The IRS also has a Data Security Resource Guide for Tax Professionals that details the signs of data theft, teaches you how to report data theft to the IRS, and provides a number of data theft links. We recommend all tax professionals download the guide and read through it so you are prepared for a worst case scenario. This way you won’t be struggling for resources when you’re already under stress.

If you need more assistance securing the data of your tax business, please contact ORAM today at (617) 933-5060 or visit us online. We are happy to schedule a free initial consultation to get your tax business on the road to better security fast.

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Major components of a solid cybersecurity plan for businesses

January 15, 2019 by securewebsite

It happens every day. Businesses of all sizes experience data breaches which can lead to the loss of proprietary or private client data, damage a company’s reputation, or even unleash lawsuits. The consequences can be so damaging, in fact, that an organization may face closure as a result.

In addition to the aforementioned concerns, small to medium-sized businesses face additional challenges that larger businesses often don’t; a lack of IT personnel, funding for strong IT, and knowledge for developing a cybersecurity plan, for example. With that said, there are several major components every business owner and leader should consider when creating a solid cybersecurity plan that will serve to best protect their organization.

IT Audit
The first step in creating a cybersecurity plan for your business is to conduct an IT audit. An IT audit is when your company’s information technology (IT) infrastructure, policies, and operations are examined and evaluated for security purposes and to see if they measure up to best practices. This will help determine where your security is strong and where it needs improvement.

Information technology audits allow businesses of all sizes to determine if the controls (hardware, software, practices, and policies) they have in place protect the company’s assets, ensure the integrity of data, and align with the organization’s overall goals. These audits are typically conducted by IT auditors who examine the physical security of your business in addition to the security of your information systems ranging from financial controls to your company’s overall business policies.

Some IT organizations such as Oram Corporate Advisors offer free technology assessments to get you started. These free technology assessments can assist in strategically evaluating whether your IT infrastructure is ready to grow, identify areas of opportunity for improvement, and can “red flag” areas that require deeper analysis and adjustments. Just remember that all technology assessments are not created equal and you often get what you pay for.

When it comes to IT audits, they can be expensive, but businesses need to have them to secure their organizational data, assure clients that their information is safe, and to protect their reputation. Additionally, many industries are now required by their state and/or federal government to participate in regular audits among other IT regulations. Be sure to check with your state and federal government to determine if your business is affected by such IT regulations. Your IT auditor should be able to answer these questions for you as well and assist your business with regulatory compliance requirements.

The cost of an IT audit can be prohibitive for many small to medium businesses. As a matter of fact, they can run into the thousands depending on how much work has to be completed to conduct the audit. Fees are typically charged on an hourly basis and can range from IT company to IT company. Most IT auditors should be willing to give you a free estimate, however, so you know what your investment will be.

Employee Training
The next step in developing a solid cybersecurity plan for your business is to train your employees. After all, your employees can be your strongest line of defense or your weakest link. Information technology best practices require regular IT training for all employees.

Every employee should know certain IT rules such as not opening emails or attachments from unknown or untrusted sources. Phishing scams are one of the most common ways hackers attempt to infiltrate business networks using email. Other items employees should be trained on include spear-phishing, executive whaling, and malware. Training should also include specific company IT policies and procedures that support better data security. Employees should also be trained in a myriad of other topics such as the proper disposal of confidential data (both digital and hard copy), how to handle requests for information, and how to report a suspected breach.

A blog by Forbes magazine online offers small and medium businesses five tips on how to train employees. While these are general training guidelines for any type of employee education, they can also be applied to IT training. In addition to hosting your own educational meetings, most IT companies offer employee training for best IT practices as well. The cost for such training will depend on which company you hire, how frequently you wish to schedule training, and how many employees you have.

Your WISP
The third component of your business cybersecurity plan should be your written information security plan or WISP. This encompasses many items and includes several steps in and of itself. You will need to sit down with an IT specialist and outline a WISP that is specific to your business and the information it holds. Your WISP will need to include the following at a minimum:

Objective– Outlines your WISP including the creation of effective administrative, technical, and physical safeguards for the protection of personal and proprietary information.

Purpose– Outlines what your WISP will do such as ensuring the security and confidentiality of personal information, protect against any anticipated security threats, and protect against unauthorized access or use of information.

Scope– In formulation and implementing your WISP, outline the scope of the plan including reasonably foreseeable internal and external risks, the potential and likelihood of damage caused by such risks, evaluate the sufficiency of your existing IT policies, and design and implement a WISP that puts safeguards into place to protect data. In addition, regular monitoring of the effectiveness of those safeguards should also be included.

Data Security Coordinator– Designate a data security coordinator in your WISP that will implement, supervise, and maintain your written plan. They will head the initial implementation of your plan, train employees, and regularly test the safeguards outlined in the WISP. The security coordinator will also evaluate the ability of each third-party service provider to supply appropriate security measures for information to which they have access. They will also review the scope of the security measures in the WISP and conduct annual training for all employees including the owners, managers, and independent contractors as well as temporary employees who have access to personal information.

Internal Risks– Identify probable internal risks to security, confidentiality, and/or integrity of electronic, paper, or other records containing personal or proprietary information. Also evaluate how to limit such risks and implement necessary measures for reducing them.

External Risks– Identify probable external risks to security, confidentiality, and/or integrity of electronic, paper, or other records containing personal or proprietary information. Also evaluate how to limit such risks and implement necessary measures for reducing them.

Implement Your Plan
Implementing your business’s cybersecurity plan is the next step. This includes adding data security features you have opted to employ in addition to making employee training a reality, integrating new software such as updated anti-virus and/or firewall programs on your network, and updating patches to existing software.
Other layers of your cybersecurity plan should include:

Social Media Education– Hackers can find personal information online from social media sites such as Facebook, Instagram, and LinkedIn that they can use to manipulate employees of companies, getting them to disclose personal or sensitive information. Train employees about social media best practices as well as the use of different passwords for each site, software, or application they use. Emphasize your company’s security protocols as well as IT best practices such as the use of least privilege.

Let’s Get Physical, Security– While you may think your building is secure enough to protect your sensitive data, good hackers know how to penetrate this type of security. Be sure not to leave computers exposed and destroy all hard drives using professional services. Physical security breaches can be avoided by encrypting hard drives, leveraging cloud backups, and enclosing hardware ports exposed to the public. Employing theft recovery software, checking door locks and cameras, and properly disposing of shredded paper also help.

Wi-Fi Protection– Wireless internet can also pose a threat. Wi-Fi signals can extend beyond office walls. A bad actor can connect to your signal from far away and infiltrate your network where they can steal files containing proprietary or personal information. Businesses should employ WPA2 (Wi-Fi Protected Access 2) protocols as they are safer than the old WEP (Wired Equivalency Privacy) or WPA (Wi-Fi Protected Access) protocols. Ensure your router has a strong, unique password that is not easily guessed.

Password Protocols– Passwords should be changed often and kept private. Train employees on this and teach them that the strongest passwords include uppercase and lowercase letters, numerals, and special characters. Additionally, passwords need to be different across all accounts. The best way to remember passwords is to use a password manager. There are some free password managers available but the most secure ones typically charge a small annual or monthly fee. Most also allow businesses to sign up for a membership that covers all employees.

Two-Factor Authentication– Even with difficult, unique passwords on every account, seasoned hackers can often penetrate security. As a backup, it’s best to employ multifactor authentication wherever possible. Most large companies use it including Apple, Google, and Dropbox. Using a mobile number and/or email account, multi-factor authentication provides an added level of security. Your business can also implement it with other applications and services as well. New technology such as facial recognition, fingerprints, and/or ultrasonic sounds are on the near horizon and companies should prepare to employ more secure technologies as soon as they are commercially available.

Email Security– This is the most necessary asset for your business to protect. Once in your email, hackers can reset passwords and wreak all types of havoc so be sure to prioritize protecting company email. Never click links in emails or attachments from untrusted or unknown sources as these could take you to a phishing site that looks like a real website. Using Google Gmail and Google Apps is recommended given they have the best spam, virus, and phishing protections available in addition to multifactor authentication already built in.

Anti-Virus– Keep your anti-virus updated at all times. While this helps protect your email and other sensitive information, new malicious viruses are always being created. That means anti-virus companies are always updating their software to address the threats on their “blacklists.” Consider using a service that employs a “whitelist,” which only allows software and programs that are pre-approved to be downloaded adding extra security to your network.

If you need assistance with conducting an IT audit, crafting an IT plan or WISP, or implementing your plan, contact Oram Corporate Advisors today at (617) 933-5060. You can also reach out to us online. Our professionals are always here to support your business with superior IT and IT services.

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Personal Identity Management: What You Need to Know About Protecting Yourself Online

November 20, 2018 by securewebsite

We’ve all heard the nightmare stories. Someone had their bank account breached, their social media was spoofed, or, worse, their identity was stolen. Cleanup of such issues can wreak havoc on our credit, personal, and professional lives at a cost of billions of dollars each year in the United States alone. That’s why identity management is so imperative. Here are some facts, stats, and pointers to keep you and your family members better protected online.

Identity Management & Theft
Identity management is the digital security of your identity online. It encompasses your personally identifiable information (PII) such as your birthdate, address, and banking information. Your online identity also encompasses other information found about you online from your social media accounts including Facebook, Twitter, and Instagram to your credit card accounts. Identity management, or IdM as it is known in IT circles, authenticates the identity of a user, information about them online, and who is allowed to access or modify that information.

There are several ways that cybercriminals can steal your identity online with just a bit of your PII. Here’s just a sample of what identity theft can look like:

• Applying for credit cards or loans in your name
• Withdrawing funds from your savings or checking account
• Using health insurance to obtain medical care
• Employing your social security number to steal your tax refund
• Selling your PII on the dark web to other criminals

The Cost of Theft
Time and money are two huge costs affiliated with identity theft. Anyone who has had their identity stolen, their credit card credentials lifted, or their social media breached can tell you how much time it requires to play cleanup. According to a blog by LifeLock, the average time it takes to fix an identity theft issue is seven hours. The same online article reports that in extreme cases, people may spend up to 1,200 hours over the course of a year working to resolve such issues.

The sad truth is you may personally end up investing hundreds or even thousands of dollars to repair your good name and credit. Some of the common costs for repairing identity theft can include:

• Printing fees
• Sending documents by certified mail
• Lost time at work
• Hiring an attorney
• Gas
• Police report fees

The Emotional & Physical Toll
In addition to the time and financial costs of identity theft, there are other costs as well. The Aftermath study by the Identity Theft Resource Center found, “The emotional ramifications of identity crimes continue to leave victims negatively impacted well beyond the initial incident, impacting how they manage their daily lives in perpetuity.”

Identity theft victims interviewed for the study reported long-term feelings of anger and frustration (85.7 percent), and 83.7 percent reported that they felt violated. Another 69.4 percent said they couldn’t trust others and felt unsafe as a result of being victimized online.

The negative emotional impacts left people physically ill as well. According to The Aftermath report, 84 percent of the individuals who participated in the research said they had sleep issues as a result of the identity theft they experienced. More than 77 percent reported an increase in stress levels, 63 percent had problems concentrating, and nearly 57 percent said they experienced persistent aches, pains, headaches, and stomach issues. Another 54.5 percent reported increased fatigue and decreased energy while 50 percent of people lost interest in hobbies and activities.

The Socio-Economic Impact
The Aftermath study also looked at the socio-economic impact of identity theft as well. Nearly 30 percent of victims who participated in the research reported they had to go “to family or friends to ask for financial assistance while remediating their case. For those that could not find a way to get their other needs met, 37 percent went without whatever that need was.”

Respondents in the study reported employment and educational opportunities were also impacted. More than 30 percent of victims in the study said the incident caused problems for them at their place of employment while eight percent reported issues with school as a result of identity theft. Some victims said they lost employment opportunities, benefits, or their jobs because of what happened to them.

To make matters worse, almost 39 percent of respondents said they tapped their savings to address financial needs during remediation of their case. Some even had to dip into their retirement accounts or got into debt they otherwise would not have had.

“An alarming 42.8 percent of respondents noted that as a result of their identity theft incident, they are in debt and 40.5 percent said they could not pay their bills,” reported The Aftermath study.

New Account Fraud
When it comes to identity theft, new account fraud is the most expensive, according to an online piece by LifeLock. This occurs when someone other than you opens a new account, typically a credit card, in your name with stolen PII. The article reported that in 2011, the average cost of resolving this type of theft was $354 and 12 hours of time. Today, the number of fraudulent cases has only increased and the costs have also climbed.

Child Identity Theft
Though your children may not even be old enough to spell their own name, that doesn’t stop criminals from trying to steal their information, too. According to the 2018 Child Identity Fraud Study by Javelin Strategy and Research, more than one million children were the victims of identity fraud in 2017. The fraud of children’s identity led to $2.6 billion in total losses and more than $540 million in out-of-pocket costs to families, according to the same report.

One of the most disturbing trends found in the study by Javelin is that minors who are bullied online are at an even greater risk of identity theft. The research found that victims of online bullying are nine times more likely to be the victims of fraud than those not bullied online.

Here are some great tips to help concerned parents better protect their children’s identity online:

• Train your children to protect their identity in the digital age. For example, teach them not to share login and password information.
• Pay attention to children who may be being bullied online. Children seeking friendship online are more vulnerable to becoming victims of fraud by sharing their personal information.
• Check and freeze their credit. New account fraud is the most pervasive type of fraud against children. This is the most effective method for preventing new accounts from being opened in their name.
• Monitor their accounts. Parents and guardians must actively monitor financial accounts from child savings to credit cards. Review statements online and sign up for account alerts.
• Protect physical documents. Keep sensitive documents such as birth certificates, social security cards, and passports under lock and key.
• Take notifications seriously. If you receive a notification that someone has stolen your child’s identity or that unauthorized activity has taken place on one of their accounts, move quickly to rectify the situation.
• Ask for help. If you find your child’s accounts have been breached or their identity stolen, contact banks and credit bureaus directly. This is the quickest way to close unauthorized accounts and clear their credit history.
• Sign them up for coverage. Just as you can sign yourself and your spouse up for credit monitoring, you can sign your children up for the same protection as well.

More to Chew On
A 2017 study by Javelin Strategy gives us even more information to digest. Here are some more facts and figures from their research:

• There was a 16 percent increase in identity fraud over the previous year; a record high since Javelin began tracking the issue in 2003.
• Identity fraud increased by two million victims in the 2017 study over the 2016 study.
• That increase in identity fraud meant cybercriminals stole roughly $16 billion in 2017.
• Account takeover incidents and losses rose in the 2017 report to $2.3 billion, a 61 percent increase over the previous year.
• People on social media face a 46 percent greater risk in account takeover fraud than those who shun social media.
• Being an American puts you at higher risk. According to a 2018 Internet Security Threat Report by Symantec, more than 791 million identities were stolen in the U.S. in 2016 while France came in at a distant second place with 85 million identities stolen.

What You Can Do
To protect yourself from becoming the victim of identity theft or fraud, the first step is to protect yourself with an identity monitoring program such as ID Agent, which is what we recommend here at Oram. The program monitors the dark web for your information and notifies you if your PII is found there for sale so you can be proactive about blocking thieves. The great thing about ID agent that we love is that it also monitors social media and alerts you if someone is actively targeting you. It also monitors your credit through all three major credit bureaus to let you know of any new accounts or major changes.

Should the worst happen and you do experience an identity theft or fraud, ID Agent has certified restoration specialists that will work on your behalf to completely restore your identity, even if the issue started before you enrolled. When you enroll, you get $1 million in identity insurance to cover related restoration costs.

Here are some other things you can do on your own as well if you are victimized by cybercriminals:

• Review credit card and bank statements for unusual charges. Report any that you didn’t make.
• Notify your bank(s) and creditors. Send them a copy of your ID theft report.
• Place a fraud alert on your credit files and monitor your credit reports regularly. This requires that you contact all three of the major credit reporting firms: Equifax, Experian, and TransUnion.
• Put a credit freeze on your reports.
• Close accounts you know were not opened by you or those that have been tampered with.
• File a complaint with the Federal Trade Commission.
• Contact your local police department or the police in the area where the theft took place and file a report. Make sure you get a copy.
• Change all of your account passwords and PIN numbers. Do not reuse old ones or those from other accounts.
• Contact the social security fraud hotline and request a copy of your personal earnings and benefits statement.
• Check with your local department of motor vehicles to see about getting a new driver’s license number and license.
• Contact your utility companies so thieves can’t open a new account using a utility bill.
• Ensure you are using multifactor authentication on all of your accounts.
• Sign up for credit monitoring if you haven’t already done so.

If you need help securing your personal identity online or remediating an identity theft or fraud, Oram is here to help. Call us now at (617) 933-5060 or visit us online.

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The Dark Web: What it is, how it impacts your organization, and ways to protect your business

October 19, 2018 by securewebsite

Dark Web ID

The Dark Web sounds like the name of Hollywood’s latest horror movie. In reality, it is something much scarier. It can rob your business, negatively impact employees, and shutter companies.
While you can’t see it, the Dark Web is a huge threat to the stability and continuity of business. Knowing what it is and why it is threatening is the first step to protecting what you have built with hard work and dedication. Here is what you need to know about the Dark Web, why it’s so dangerous, and ways to best protect your organization.

What is the Dark Web?
The Dark Web is the shady side of the World Wide Web. Digital communities on the Dark Web are accessible with special software that allows users and those operating dark websites to remain anonymous and untraceable. While it offers some legitimate uses, it is estimated that more than 50 percent of all sites on the Dark Web are employed in criminal activities. This can mean everything from the theft of digital credentials to their disclosure through sale.

Your Credentials
Digital credentials such as usernames and passwords keep you and your employees connected to critical business applications, email, and other online services. Criminals know that if they can get those credentials, they can access everything from your business’s list of clients to your trade secrets and funds. This means digital credentials are some of the most valuable pieces of information floating around the Dark Web.

Credential Theft
Criminals steal credentials from login information for social media platforms such as Facebook to dates of birth and credit card numbers. The problem is that many individuals and companies often fail to realize their credentials have been stolen until it’s too late.

In more than 75 percent of cases, it is law enforcement or another third-party that notifies a victim that something is amiss. By then, it’s usually too late to prevent data theft or a serious breach that could stop your company in its tracks, lead to a loss of customers, or even bankrupt your business.

Human Resources and Payroll
Your business relies on its human resources and payroll department(s) but these valuable individuals are some of the biggest risks to your organization’s digital security. When they utilize their work email to access websites and programs such as ADP, Paychex, and Ceridian, it can open the door for criminals who have stolen their credentials.

Cybercriminals can use their stolen information to heist the personally identifiable information (PII) of other employees, access payroll information, and even steal from the company coffers. Such breaches can also lead to other criminal activity such as the identity theft of employees or customers.

Client Relations Management
The client relations management (CRM) tool your business uses allows you to communicate seamlessly with your customers. This is great for your business and it’s great for cybercriminals, too.
Pretend for a moment that you have used the same password for your eBay account as you do for your business’s HubSpot. If a hacker steals your eBay credentials, they can access your business’s HubSpot. They can now send an email to your clients pretending to be you. The hacker can ask your clients for anything they want from money to their PII. This can ruin your name and reputation with your clients and within your industry as well as that of your company.

Communications
Another risk lays in your company’s communications from Verizon to Adobe and T-Mobile. For example, if someone wants to hack your AT&T account, they may be able to reveal your payment information from a bank account or credit card. Now they have access to your accounts and can steal money from you and/or your business. Using your mobile number, they can also spoof text messages, reset your bank account password, and access your cash as well as other websites, social media platforms, and other apps you utilize.

Business tools such as email services can also become hacked with the theft of employee credentials. Whether your company uses Gmail, Yahoo, or Office365, these are all hackable. Once someone has access, they can send spoofed emails to clients pretending to be you or an employee asking for more information or even money.

Collaboration
While collaboration among employees, contractors, and vendors is typically considered a positive attribute in business, it can also put your organization at risk. Many individuals and businesses today use Dropbox as a great method of file sharing and collaboration. Such files often contain a plethora of valuable information including trade secrets, PII, and client data. A hacker can use this information to spoof emails, gather data from clients, and target them as their next victims.

Travel Services
If your business employs a travel service to help them get from point A to point B, this can be another security risk. Companies such as Expedia, Travelocity, and Orbitz typically store your credit card information along with other PII that can be devastating in the event they are breached.

Be sure to employ different login credentials for each of these websites to best protect yourself and your business. Use multi-factor authentication if it is offered and don’t store your billing information with these sites if given this as an option.

E-Commerce
Whether your company orders office supplies online from Staples/Office Depot or your business sells products through Amazon/eBay, this is yet another area of risk. Again, stolen credentials can allow for the theft of PII and access to financial information that can drain your bank account before you realize what has happened.

Banking & Finance
Programs such as QuickBooks or Freshdesk or banking apps from financial organizations such as Bank of America or Wells Fargo can also lead to problems when it comes to credentials. If a hacker steals access to your bank accounts, credit cards, or financial programs, it can be truly devastating for your business.

Imagine having all of your accounts wiped out. How will you pay your employees, cover your business mortgage, or pay out contractors? Once the money is gone, the likelihood you will ever see it again is minimal, as hackers can be very difficult to trace and, even if you do get it back, how will you cover your business expenses in the meantime?

Social Media
If your employees or business are on social media, which most are, this can put your business at higher risk for a breach. Pages on social media can be easily spoofed or copied. A cybercriminal can invite your friends and followers, steal their information, and worse. This can ruin your reputation whether the hacker takes an unpopular political stand on the false page or accesses more people to victimize through spoofing of their personal or business pages.

Other Employee Risks
In addition to the threat of employees having their work credentials stolen, their personal credentials can also put your business at risk if they end up in the wrong hands. For example, if an employee uses their LinkedIn credentials such as their username and password for work in QuickBooks, they can expose your company to a breach. Employees should be trained to use unique usernames and passwords for each program, app, and website they use. This is true not just for work but also for their private internet use as well.

While it can be cumbersome to keep track of different usernames and passwords for each website or app they use, there are password management tools such as MyGlue or LastPass that can keep track of them all. While some of these password management programs are free, some do have a minimal cost associated with them. Remember, you get what you pay for in business. Some of the free apps are poorly encrypted locally on your own device so if you get hacked, the bad guys will still have access to your information. We advise working with a larger company so you know they have the manpower and ability to keep your information safe and secure.

Users often have the same password for multiple services such as network logons, social media, and online stores. This greatly increases the potential for a breach. Train and retrain your employees on cybersecurity. It is worth the investment as is paying a small annual fee for a secure password management tool. Consider this well spent money as an operating expense just as you do with your marketing budget.

Combating the Dark Web
At Oram, our experts are able to search the Dark Web so you don’t have to. Using Dark Web ID from ID Agent, our experts search for your personally identifiable Information (PII) on the Dark Web to determine if you are at risk of experiencing a breach. This gives you time to protect your information, notify your bank or lender, and change passwords before you experience a breach.

How Dark Web ID Works
Dark Web ID is a commercial solution to detecting compromised credentials in real time on the Dark Web. It offers the same advanced credential monitoring capabilities that are employed by Fortune 500 companies. This specially designed software connects to multiple Dark Web services including Tor, I2P, and Freenet where it searches for compromised credentials. With this proprietary software, you don’t have to expose your own software, hardware, or network to these high-risk services directly.

By searching the most secretive and covert corners of the internet, Dark Web ID locates compromised credentials associated with your business, contractors, and personnel. If we find credentials that compromise your company, we notify you immediately BEFORE you become the victim of identity theft, data loss, or a breach. The real-time awareness of compromised credentials Dark Web ID provides means you will know if your PII has been stolen so you can safeguard both your personal and business assets before it’s too late.

Be Prepared
The more information you have, the more valuable it is and the more prepared you can be. We employ extensive logging and reporting capabilities that allow us to track your credentials and the credentials of your employees on the Dark Web. As a result, we can triage incidents quickly and create effective policies and procedures to reduce the risk to your business.

How It Helps Businesses
We use the Dark Web ID as a tool to identify compromises throughout your organization that could put your company at risk for a data loss or major breach. With this software, we are able to monitor the Dark Web 24 hours a day, seven days a week, 365 days a year. It is so effective, it reports more than 80,000 compromised emails daily. In addition to email, the program searches and monitors the following platforms frequented by cybercriminals:

• Hidden chat rooms
• Private websites
• Peer-to-peer networks
• Internet relay chat (IRC) channels
• Social media platforms
• Black market sites
• 640,000+ botnets

Predictable Patterns
While it is good practice to be prepared for a breach, it’s even better to have a warning that one could be coming. Using Dark Web ID, we can identify industry patterns. If we see that your industry is starting to come under attack, we can share that intelligence with you to best protect your employees, your business, and your consultants.

Prevention is the Best Medicine
While a network attack may be inevitable, they can be made less destructive and costly. With proactive monitoring of stolen and compromised credentials, you can be alerted to prevent losses before they happen. With alerts that tell you when your credentials have been stolen, you can respond immediately to prevent a breach.

By employing monitoring services and software such as Dark Web ID, your company can move toward compliance with data breach and privacy laws. Our experts can even help you develop and implement a data breach response plan.

If you would like more information about the Dark Web, Dark Web ID, or reducing cyber risks to your business, please call Oram today at (617) 933-5060 or visit us online.

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