Running or operating a hospitality division can be a strenuous job comprising of several facilities and processes. If one department fails to function properly due to a technical issue or IT problem, the entire chain is affected. This, in turn, impacts the efficiency of the workforce and the productivity of the organization.
These problems are not just limited to IT. Sometimes, companies are challenged by issues with the brand’s online presence, communication systems, and entertainment equipment. This is why it is a good idea to hire a dedicated team of hospitality consultants in Boston like ORAM Corporate Advisors. They have over 13 years of experience efficiently implementing and managing robust IT infrastructure across industries, and over three decades of combined expertise in IT implementation, support and repair. With ORAM Boston by your side, technological glitches will no longer be an issue for you.
Here are some of the most common issues faced by hospitality departments:
- Point-of-Sale Troubleshooting:
Point of sales systems have undoubtedly made the lives of cashiers easier by enhancing their efficiency. As an IT system, however, they are prone to crashing and encountering technical issues. Some of the frequent POS system interruptions are due to unreliable connectivity, reduced mobile visibility, and compromised security of the POS system and its data. These critical problems are better left for professionals to resolve. ORAM Corporate Advisors hospitality consultants in BOSTON offer prompt and effective POS Troubleshooting.
- Audio-Visual Troubleshooting:
Audio-Visual fails are common in the hospitality sector. Some typical AV fails include unreadable content, wrong display sizes, volume issues, and outdated hardware or software. These can have a negative impact on audience engagement and customer retention. That is why it is essential to seek professional consulting services like those offered by Oram Corporate Advisors. We offer comprehensive AV troubleshooting 24/7, 365 days a year to small and medium-sized hospitality divisions. Our customized and prompt services are sure to enhance your overall operational efficiency.
- Social Media Marketing:
A brand’s success relies heavily on a robust social media presence. Businesses across industries are utilizing the power of social media draw in their target audience, enhance their visibility, and expand their customer base. Does your hospitality organization has a robust social media management strategy? If the answer is “no”, then ORAM’s hospitality consultant in Boston will help you to build a customized social media marketing plan. We can show you how to authentically connect with your customers, increasing your ROI and making you an expert in your industry.
- Table Management Troubleshooting:
Table management is critical to the hospitality sectors. They are necessary to ensure high-quality table service in the bars and restaurants. Not only does a table management system cut down on the wait time, but it also increases customer satisfaction and improves seat turnover in a cost-effective manner. If you are facing any issues with your existing table management system or are planning to replace it, contact ORAM’s hospitality consultant in Boston. We will make sure that the table management system we install utilizes the latest technology so you see instant results.
If you are in the hospitality industry and are looking for immediate IT solutions, request a free technology assessment for your business today!